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Business Continuity and Disaster Recovery

As a well-capable Managed Service Provider (MSP), we take care of our clients’ data and systems following best industry standards.

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Business Continuity and Disaster Recovery

It’s an Art!

We emerge with best solutions available in the world and apply them to protect data, line-of-business apps and systems, ultimately protecting the business and facilitating continuity of your business in any mean of disaster.

A “disaster” simply refers to a complete halt of most or all of your line of business systems simultaneously. This can occur due to a natural disaster, ransomware, malware attack, purposeful infiltration or even from an unintentional act. Accidental or intentional the end effect can be the same, a disaster.

Are you ready to recover your business back to normal in minimum downtime in case of a disaster situation? If you can’t answer the question with confidence, now is the time to think of an effective Disaster Recovery (DR) solution.

Our procedure for an effective Disaster Recovery Plan

Cloud Sync

One of the most recommended ways to store data as a secondary backup option. Client can now choose their own cloud retention to minimize cloud storage costs.

Multiple Retention Policies

Classify the servers in the environment based on their functionality and how critical they are to the business. More retention means more recovery points. For critical servers it is recommended to have higher retention than non-critical servers.

Automated Chain Verification Process

Backup chain needs to be verified consistently and in an automated process. Reporting and alerting on chain failures is a great added advantage.

Documnet DR Process

It is a good practice to document the entire Disaster Recovery process  along with all supportive information and knowledge base. Bi-Annual DR tests are recommended. It has been proven to shorten recovery times.

Test Virtualization

Daily snapshots for virtualized servers are a great way to test a server’s ability to be restored in case of a disaster situation. AKAVEIL Technologies state of the art backup platform virtualizes client servers daily. Rest assured that we have your back when it comes to Business Continuity.

Backup Sync

Disaster Recovery System should not rely on a single backup. It is a good practice to maintain multiple copies of all client data either as an External Sync, BDR to BDR replication and/or Cloud Sync as available options.

RPO/RTO

The recovery point objective (RPO) is the age of files that must be recovered from backup storage for normal operations to resume if a computer, system, or network goes down as a result of a hardware, program, or communications failure. The recovery time objective (RTO) is the targeted duration of time and a service level within which a business process must be restored after a disaster (or disruption) in order to avoid unacceptable consequences associated with a break in business continuity. (Wikipedia)

Manage Credentials and Encryption Passphrases

Documentation needs to be readily available in case of a disaster situation. Among the most important information are credentials, such as, local admin accounts for the Business Continuity Unit, iLO/ IPMI credentials, and encryption passphrase to decrypt the backups. It is necessary to maintain disaster recovery related information in a centralized and secure location.

Performing DR Tests

Based on the Disaster Recovery documentation, it is a good practice to perform DR tests to confirm business continuity in an event of a disaster situation. Document the results, challenges faced, and initiatives taken to overcome those obstacles. If necessary, go back and update the DR documentation.

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