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Infrastructure Management

Technologies, systems and solutions are highly complex today. Most organizations simply do not have the in-house teams and tools to keep up with what is happening in the live production environment.

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Do you feel protected and prepared to make your company productive and successful? Our self-analysis quiz can help you identify where your company may have IT gaps.

AKAVEIL Managed Care

Organizations today often find cost savings and high value in return on outsourcing the IT operational tasks. AKAVEIL Technologies offers diversified and high-level skills across a large scope of disciplines. By partnering together, we will become your turn key solution and integrate seamlessly with your current business model.

Our Goals

Monitoring and Control

Prevent incidents (outages and performance issues), thereby minimizing impact on your business. Through our understanding of your business and objectives, we will establish targeted monitoring, tracking of current state of assets and services, recognize trends and prioritize appropriate controls and responses.

Maintenance

Good health of infrastructure requires protective and preventative measures. With our understanding of your systems and solutions an appropriate update, patching and reboot schedule will be agreed that balances protection and business productivity.

Remote Support

By participating in this service, we are empowered with secure remote access to support your systems and end user needs 24/7/365 to ensure engagement based on your priorities to keep your business productive.

Assets we manage

Server

Desktop

Laptop

Terminal Server User

Firewall

Switch / UPS/ Wireless AP

Cloud User Management

Peripherals & Others

  •    AKA Agent

    Monitoring, Alerts, Patching, OS Updates, Maintenance/Automation, Performance Management, S.M.A.R.T Predictive Disk Heath. AKA-Agent is installed to allow remote access via Control (SC) Complete Care, Monitoring and Reporting for all Desktops/Laptops
  •    Hardware & Software Audit Service

    AKAVEIL will report on Hardware & Software Audits (Asset Management)
  •    Performance & Preventative Maintenance Report

    Reporting Service: Desktop Performance & Maintenance Reports
  •    Central Antivirus Software (A/V) Management Service

    Antivirus Management: Signature Updates & Reporting
  •    Manage (CW) based Customer Portal

    Web Portal: Client is able to view & Submit tickets
  • Choose Plan
  •    AKA Agent

    Monitoring, Alerts, Patching, OS Updates, Maintenance/Automation, Performance Management, S.M.A.R.T Predictive Disk Heath. AKA-Agent is installed to allow remote access via Control (SC) Complete Care, Monitoring and Reporting for all Desktops/Laptops
  •    Hardware & Software Audit Service

    AKAVEIL will report on Hardware & Software Audits (Asset Management)
  •    Performance & Preventative Maintenance Report

    Reporting Service: Desktop Performance & Maintenance Reports
  •    Central Antivirus Software (A/V) Management Service

    Antivirus Management: Signature Updates & Reporting
  •    Manage (CW) based Customer Portal

    Web Portal: Client is able to view & Submit tickets
  •    Scripting/Automation

    AKAVEIL will manage desktop scripting via Automate
  •    Software Installation Service

    Install off-the-shelf software requested by client and support
  •    Malware removal service

    Removal of infections from workstations
  •    Email Filtering

    Email and Content Filtering, Spam Protection, Web Protection
  •    Email Signatures

    Custom email signatures
  •    Multi-Factor

    Full Multi-Factor Implementation
  •    DNS forwarding and Security

    Protection against ransomware attacks
  • Choose Plan
  •    AKA Agent

    Monitoring, Alerts, Patching, OS Updates, Maintenance/Automation, Performance Management, S.M.A.R.T Predictive Disk Heath. AKA-Agent is installed to allow remote access via Control (SC) Complete Care, Monitoring and Reporting for all Desktops/Laptops
  •    Hardware & Software Audit Service

    AKAVEIL will report on Hardware & Software Audits (Asset Management)
  •    Performance & Preventative Maintenance Report

    Reporting Service: Desktop Performance & Maintenance Reports
  •    Central Antivirus Software (A/V) Management Service

    Antivirus Management: Signature Updates & Reporting
  •    Manage (CW) based Customer Portal

    Web Portal: Client is able to view & Submit tickets
  •    Scripting/Automation

    AKAVEIL will manage desktop scripting via Automate
  •    Software Installation Service

    Install off-the-shelf software requested by client and support
  •    Malware removal service

    Removal of infections from workstations
  • Choose Plan
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