The Killino Firm
Modernizing Legal IT for Catastrophic Injury Law
About The Killino Firm
For decades, The Killino Firm has been a beacon of justice for victims of catastrophic injuries—particularly infants, children, and families impacted by commercial vehicle accidents. Their commitment to fighting for the vulnerable has earned them national recognition and trust. But behind their courtroom strength was a weak and aging IT infrastructure—one that was starting to fail under the weight of modern demands. That's where AKAVEIL TECHNOLOGIES stepped in.
Legacy Technology & Lack of Security
The Killino Firm was operating with outdated technology that posed significant security risks and operational inefficiencies.
Key Issues
- Outdated Rackspace terminal server with no redundancy or disaster recovery plan
- Insecure RDP access exposing the firm to cyber risks
- Frequent server downtime disrupting workflows
- No structured user onboarding or IT processes in place
- Lack of modern collaboration tools and visibility into firm operations
Business Impact
- Missed billable hours due to constant downtime
- Increased cyber risk with exposed remote access
- Frustrated staff and low morale from unreliable tools
- No visibility or control over devices, especially Mac users
- Inability to work efficiently or remotely
AKAVEIL Solutions Delivered
AKAVEIL implemented a comprehensive IT modernization strategy that replaced legacy infrastructure with secure, scalable cloud solutions.
Managed IT Support Services
Proactive 24/7 monitoring, ticket resolution, and real-time helpdesk support
Cloud Migration to Azure
Retired outdated server infrastructure and migrated operations to scalable, secure Microsoft Azure
Microsoft SharePoint
Implemented firm-wide cloud-based collaboration and document sharing
Mac Management & Intune MDM
Full device control and security across Mac devices with Microsoft Intune. Streamlined application deployment and endpoint protection
Teams Voice Implementation
Rolled out Microsoft Teams Voice to replace outdated phone systems, enabling secure, flexible communication
Power BI Reporting for Custom Apps
Created custom analytics dashboards to track internal metrics and performance
On-Demand Security Reporting
Introduced security reporting dashboards to monitor and maintain compliance readiness
Key Benefits
The transformation delivered measurable improvements across all areas of operation
Enhanced cybersecurity posture and full data backup and disaster recovery (DR) planning
Smooth and structured user onboarding for new hires
Elevated employee satisfaction and improved retention
Reliable remote access and secure document collaboration
Compliance-first design with reduced legal risk exposure
Transparent reporting and improved decision-making through Power BI
Results & Measurable Impact
Before Implementation
- Outdated, unreliable infrastructure
- No backups, DR, or cybersecurity controls
- Constant downtime and frustrated users
- No visibility or control over user endpoints
After AKAVEIL
- Full Azure migration and enterprise-grade DR strategy
- Efficient onboarding with zero-day productivity for new hires
- Streamlined operations and increased team collaboration
- A+ support experience with rapid ticket resolution
- Trusted partnership with legal IT experts
- 100% client satisfaction
"Our law firm has been with AKAVEIL for three years. Their prompt, knowledgeable, and professional service are just as good now as when we signed on. AKAVEIL goes the extra mile to make sure our online operations run smoothly and efficiently. A real peace of mind that is well worth the investment."
Technologies Used
Enterprise-grade solutions that power modern law firms
Microsoft Azure Cloud
Microsoft SharePoint
Microsoft Intune MDM
Microsoft Teams Voice
Power BI Analytics
Enterprise Security Solutions
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