The PEO Law Firm, LLC
Transforming IT for Workers' Compensation Law
About The PEO Law Firm, LLC
With over 30 years of combined legal experience, Sarah and Torben established The PEO Law Firm to support businesses navigating complex Federal and State Workers' Compensation regulations. Like many growing firms, transitioning to modern systems was daunting—especially when compounded by prior bad experiences with reactive and unreliable IT support. Seeking a transformative upgrade, Sarah partnered with AKAVEIL TECHNOLOGIES to modernize their technology, improve security, and eliminate inefficiencies.
Previous MSP Failures
The PEO Law Firm was struggling with poor IT support that was causing significant operational disruptions and security risks.
Key Issues
- Poor response times and reactive support
- Inaccessible or nonexistent email backups
- Lack of transparency, reporting, or proactive communication
- No documented security posture or compliance insights
- Fragmented IT structure impacting legal workflows and client service
Business Impact
- Significant productivity loss due to ticket resolution delays
- Two-week onboarding for a new user due to email setup delays
- Absence of email/data backups posed serious legal risks
- Cyber threats went undetected for extended periods
- Staff frustration and operational inefficiencies
AKAVEIL Solutions Delivered
AKAVEIL implemented a comprehensive IT transformation that addressed all previous pain points with proactive, transparent, and secure solutions.
Managed IT Support
24/7 helpdesk, system maintenance, and proactive monitoring. Centralized issue tracking with rapid response resolution
Cloud Migration & Azure Infrastructure
Transitioned firm to Microsoft Azure for scalable, secure infrastructure. Eliminated aging on-prem servers and enabled anywhere-access
Microsoft SharePoint & Collaborative Cloud Workspace
Deployed SharePoint for structured, secure document collaboration. Improved internal communication and document version control
Proofpoint Email Security
Implemented industry-grade phishing and malware protection. Enabled granular email threat visibility and real-time protection
Frequent Email & Data Backups
Implemented automated daily backups with verified recovery processes. Guaranteed data integrity and compliance with legal retention needs
On-Demand Security Reporting
Introduced security dashboard and audit-ready reporting tools. Enhanced transparency and compliance readiness
Key Benefits
The transformation delivered measurable improvements across all areas of operation
Freed attorneys to focus on client work, not IT headaches
Enhanced cybersecurity and business continuity
Eliminated onboarding delays with streamlined provisioning
Staff confidence improved through proactive, transparent service
Enabled secure remote work and document sharing
Ensured compliance and reduced legal risk via regular backups and reporting
Results & Measurable Impact
Before Implementation
- Reactive IT with 2-week onboarding delays
- No backup policy or cybersecurity posture
- Frequent disruptions due to slow MSP response
After AKAVEIL
- 100% daily backup compliance
- New user onboarding in hours, not weeks
- Improved employee satisfaction and productivity
- Real-time access to security and compliance reports
- Faster support ticket resolution and visible performance metrics
"Partnering with AKAVEIL was one of the best decisions we made for our firm. Their team didn't just fix our IT—they empowered our practice with the tools, visibility, and reliability we needed to grow with confidence."
Technologies Used
Enterprise-grade solutions that power modern law firms
Microsoft Azure Cloud
Microsoft SharePoint
Proofpoint Email Security
Automated Backup Solutions
Security Monitoring Tools
Compliance Reporting Systems
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